Unresponsive Huawei P30 Touch Screen: Here’s How to Fix It

Touch screen devices are becoming increasingly popular, and it’s not hard to see why. They’re convenient, easy to use, and offer a level of customisation and personalisation that traditional non-touchscreen devices can’t match. However, one of the challenges that this type of technology offers is that touch screens are prone to control issues.

Huawei P30 on laptop

One unit commonly encountering this problem is the Huawei P30 Pro. If you own this unit and also experienced issues with your touch screen device, you might be wondering how you can fix it. Here are some steps you might want to try.

1. Clean & Soft Reset Your Phone

First, ensure the screen is clean and free of dirt or debris. If there is anything on the screen, it could be preventing the touchscreen from working correctly.

Next, try restarting your phone. If your Huawei P30 Pro’s touchscreen is not working correctly, one possible solution is to soft reset the device. That will turn the unit off and back on, which may fix the problem.

It should fix the problem in most cases and won’t cause any harm or file loss. It’s best to try it before trying other options. Doing this can often fix minor software issues that may be causing the touchscreen to be unresponsive.

2. Take the Device to a Huawei Service Center If There Is Physical Damage

Sometimes, your touchscreen freezes after your phone drops heavily on the floor. If your Huawei device experiences physical damage, you must take it to a Huawei service centre to repair it. That is especially true if the screen is cracked or shows apparent damage from a fall. 

Replacing the screen assembly will usually fix the problem. However, if other parts of the device are damaged, experienced technicians from the Huawei service centre may be able to help.

3. Factory Reset Your Phone

If your Huawei P30 Pro’s touchscreen is unresponsive or freezing, you can try resetting all the settings. That will restore the device to its factory settings and may fix the issue. It’s a bit of an extreme solution, but it can fix many problems with your device.

Here’s how to do it:

  • Go to the “Settings” menu.
  • Tap on “Backup & Reset.”
  • Tap on “Reset All Settings.”
  • Confirm the reset by tapping on “Reset All Settings” again.

After the reset, your Huawei P30 Pro should be working correctly again. If the issue persists, you may need to factory reset the device.

Huawei P30

How to Fix Accidental Screen Touch Problems

If your screen touches are accidental, there are a few things you can do to fix the problem. First, try adjusting the sensitivity of your screen. You can usually find this setting in the “Display” or “Touchscreen” section of your device’s settings menu. 

This tip will also help prevent accidental taps and touches on your mobile phone, even in your wallet, bag, pocket, or dark area:

  • On your Android device, open the Settings app.
  • Tap Security.
  • Tap Accidental touch protection.
  • Turn on the switch.
  • Flip the switch to the ON position.

If that doesn’t work, you can try using a screen protector or changing how you hold your device.

Conclusion

There are a few reasons your Huawei P30 Pro’s touchscreen may become unresponsive or freeze. It could be due to a software issue, a hardware issue, or simply because the phone is getting old. If you’re experiencing this issue, there are a few things you can try to fix before replacing it entirely. However, if the problem is hardware-related, then it will need to be addressed by a professional.

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Arthur Hill
Mobile Writer

Arthur is a senior member of the communications team who has worked at several well-known companies over the past 10 years.  As a writer with many years of experience in the technology sector, focusing on reviewing mobile phones and accessories, he has written about many products or has been hands-on with them at some point